Terms of service

WoolCo, LLC dba Bear Creek Felting
Effective Date: 8/26/26

Welcome to Bear Creek Felting. These Terms of Service govern your use of BearCreekFelting.com, purchases made through our online store, participation in Bear Creek Felting programs and events, and access to the Bear Creek Needle Felting Academy.

By visiting our website, placing an order, registering for an event, or purchasing a membership, you agree to these Terms of Service and any additional policies or terms applicable to the product, service, membership, class, or event you purchase.

If you do not agree to these terms, please do not use the website or complete a purchase.

1. About Bear Creek Felting

Bear Creek Felting is operated by:

WoolCo, LLC dba Bear Creek Felting
107 East Main Street
Fort Ransom, North Dakota 58033
United States

Email: support@bearcreekfelting.com
Phone: 701-840-2441

2. Eligibility and Account Responsibility

You must be at least 18 years old, or have the authorization of a parent or legal guardian, to make a purchase through this website.

If you create an account, you are responsible for maintaining the confidentiality of your login information and for activity conducted through your account.

Academy memberships and other password-protected educational materials are intended for the registered member only and may not be shared with others.

3. Products and Services

Bear Creek Felting may offer products and services including:

Needle felting kits
Wool and fiber
Felting needles and tools
Craft supplies
Digital products and instructions
Classes and workshops
Retreats and in-person events
Bear Creek Needle Felting Academy memberships
Other educational or creative products and services

We make every reasonable effort to display products accurately. Because wool and other natural materials vary, slight differences in color, texture, size, or appearance may occur.

Handmade samples shown in photographs are examples of finished projects. Individual results will vary.

4. Orders and Payments

Prices are shown in U.S. dollars unless otherwise indicated.

Payment is generally due at the time an order is placed, except for retreats, events, or other offerings for which a deposit, payment plan, or balance-due schedule is specifically stated.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory errors, misuse of promotions, or other circumstances affecting fulfillment.

If we cancel an order after payment has been collected, the applicable payment will be refunded.

5. Retreats, Classes, and Events

Retreats, workshops, and other events may have separate registration, payment, cancellation, lodging, meal, transportation, and participation terms.

A registration is not considered complete until the required deposit or payment has been received.

Unless otherwise stated for a particular event:

Deposits are non-refundable.
Remaining balances are due by the deadline provided for the event.
If a participant cancels 30 days or more before the event begins, payments may be refunded less the non-refundable deposit.
Cancellations fewer than 30 days before the event are non-refundable.
Participants are responsible for reviewing event details before making travel arrangements.

If an event-specific policy differs from these general terms, the policy presented with that event controls.

6. Bear Creek Needle Felting Academy

The Bear Creek Needle Felting Academy is a subscription-based educational membership.

Memberships automatically renew according to the billing option selected at enrollment unless canceled.

Academy memberships are also governed by our Subscription Policy, which is incorporated into these Terms by reference.

Membership materials are licensed for the personal use of the registered member and may not be shared, reproduced, resold, or redistributed.

7. Discounts and Promotions

Discount codes, membership benefits, free-shipping offers, sales, and other promotions are subject to the conditions stated with the applicable offer.

Unless expressly stated otherwise:

Discounts may not be combined.
Promotional codes may have product or category exclusions.
Discounts cannot be applied retroactively to completed orders.
Sale pricing may not be combined with additional discounts.
Promotions may be changed or discontinued at any time.

8. Intellectual Property

Unless otherwise indicated, content available through Bear Creek Felting is either owned by WoolCo, LLC or used under license, collaboration agreement, or other permission.

Protected content may include:

Photographs
Videos
Written instructions
Patterns
PDFs
Course materials
Product designs
Illustrations
Website copy
Branding
Logos
Graphics
Educational resources

Purchasing a product, course, kit, download, or membership does not transfer ownership of the underlying intellectual property.

You may not, without prior written permission:

Copy or redistribute instructional materials
Share purchased digital files
Reproduce or republish course videos
Resell patterns or educational content
Upload protected materials to file-sharing platforms
Use our photographs, branding, or product descriptions commercially
Reproduce licensed content belonging to one of our partners
Share Academy access with non-members

Purchases grant you a limited, personal, non-transferable right to use the materials for their intended purpose.

9. Finished Projects

Unless a particular design, collaboration, or licensed project states otherwise, these Terms do not automatically grant commercial reproduction rights to Bear Creek Felting designs or instructional patterns.

If you would like to use a Bear Creek Felting design commercially, please contact us for permission.

Additional restrictions may apply to projects created under third-party licensing agreements.

10. Customer and Community Content

You retain ownership of photographs, comments, project images, posts, and other original content you submit.

When you post content within an Academy community or other Bear Creek Felting community space, you grant us permission to host, display, and make that content available as necessary to operate the community.

We will not treat participation in the community alone as blanket permission to use an identifiable member's project photographs, story, or testimonial in outside advertising or marketing.

Where appropriate, we may request additional permission before using customer content for promotional purposes.

11. Community Conduct

Users may not:

Harass, threaten, abuse, or defame others
Post unlawful content
Impersonate another person
Share content they do not have permission to use
Solicit or advertise unrelated businesses without permission
Share Academy materials or login credentials
Intentionally disrupt community spaces
Use the community for spam or unauthorized commercial activity

We may remove content or restrict or terminate access when necessary to protect the community, our intellectual property, or other users.

12. Product and Tool Safety

Needle felting involves sharp needles and may involve small parts.

Customers are responsible for using products and tools according to the provided instructions and exercising reasonable care.

Children and minors should use felting needles, sharp tools, glass eyes, small components, and similar materials only with appropriate adult supervision.

Keep small parts and sharp tools away from young children and pets.

13. Digital Products

Digital downloads, videos, patterns, and other digital materials are licensed for the purchaser's personal use unless otherwise expressly stated.

Digital products may not be shared, copied for others, resold, uploaded to online groups, or redistributed.

14. Website Use and Unauthorized Access

You may not:

Scrape or harvest website data
Collect customer information
Use bots to access protected content
Attempt to bypass security measures
Reverse engineer website functionality
Interfere with website operation
Gain unauthorized access to customer or member accounts
Use our website or content for unlawful purposes

15. Third-Party Services

Our website may use or link to services provided by third parties, including Shopify, payment processors, shipping providers, social-media platforms, and other service providers.

We are not responsible for outages, errors, changes, or actions of independent third-party services outside our reasonable control.

16. Availability and Website Errors

We do not guarantee that the website, Academy, digital content, or other online services will always be available without interruption or error.

We may correct typographical errors, pricing errors, inventory errors, or inaccurate information when discovered.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, products, educational materials, and online services are provided on an "as is" and "as available" basis.

We do not guarantee particular artistic results, skill development, business outcomes, or other individual results from using our products or educational materials.

Nothing in these Terms limits any warranty or consumer right that cannot legally be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, WoolCo, LLC dba Bear Creek Felting will not be liable for indirect, incidental, special, or consequential losses arising from use of the website, products, events, educational materials, or services.

This may include loss caused by:

Postal or carrier delays
Third-party service interruptions
Loss of data
Misuse of tools or materials
Failure to follow provided safety instructions
Circumstances outside our reasonable control

Nothing in these Terms excludes liability that cannot legally be excluded or limited.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless WoolCo, LLC, its owners, employees, contractors, and affiliates from claims or losses arising from your unlawful misuse of our website, products, intellectual property, community spaces, or services, or your violation of these Terms.

20. Governing Law

These Terms are governed by the laws of the State of North Dakota and applicable United States federal law, without limiting any mandatory consumer rights that apply based on a customer's location.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

22. Changes to These Terms

We may update these Terms from time to time.

The current version will be posted on our website with an updated effective date. Continued use of the website after updated Terms take effect constitutes acceptance of those Terms to the extent permitted by law.

23. Contact

Questions about these Terms may be sent to: