Refund and Returns Policy

Refund and Cancellation Policy for Bear Creek Felting


  • Duration: Our policy lasts 30 days from the date of purchase. After 30 days, refunds or exchanges are not available.
  • Eligibility: Items must be unused, in the same condition received, and in original packaging. Skeins of yarn must not be opened.
  • Non-returnable items: Gift cards and downloadable software products such as patterns.
  • Proof of Purchase: A receipt or proof of purchase is required.

Refunds (if applicable)

  • Upon receiving and inspecting your return, we will notify you via email of the approval or rejection of your refund.
  • If approved, the refund will be processed and applied to your original payment method within a few days.
  • Refund amount will be less the shipping charge required to return the item, if applicable.

Exchanges (if applicable)

  • Defective or damaged items can be exchanged for the same item.
  • Contact us at and send your item to: Bear Creek Felting, 200 1st Ave, Nome, ND 58062.


  • Return items should be mailed to: Bear Creek Felting, 200 1st Ave, Nome, ND 58062.
  • You are responsible for paying return shipping costs. Shipping costs are non-refundable.
  • The cost of return shipping will be deducted from your refund, if applicable.
  • Shipping times for exchanged products may vary based on your location.

For more information, visit Bear Creek Felting.